What It Feels Like To Be The Boss

Written by Alex Marlin on January 30, 2008 – 4:06 am -


The only way to actually be the boss is when it’s your turn to show your leadership skills and this week was my turn. My boss and my colleague went off Island for three days, and left me in charge. All I can say is being boss is no fun, and then again I have to admit that if you can prove your worth, this is the best chance you get in life.

When they left I assumed everything would go smooth and no problems would arise, but no one prepared me for the most drowsed in worked days that would follow.

Everything that could have gone wrong took place, my phone was like a hot line, anyone working there at that moment would have sworn it was a five star restaurant with many take out orders. And to top that off, one of the CSR’s (Customer Service Reps) took ill, so I was filling his spot also.

You name it, and I did it for those couple of days.

Then when I thought it would get better, I got a couple of calls from some Government officials complaining that there systems went down. I have never created a bridged network before and was wondering how in Gods name will I pull that off. Was shown briefly how to do it.

I stayed calm, and tried to focus, began going through some reading material, they called just around nine that morning, and I did not say I didn’t know what to do. I just told them to have a little patience with me and that I was working alone. A little later I called them up and told them that I needed to rebuild all the bridge connections and I will try and get it done A.S.A.P.

I was really multi-tasking, doing customer outages and reading up on how to rebuild those bridges. I just started creating the bridges on the computer and was trying to figure this out while doing that. At that moment I had no one to turn to, no one to call, it was all up to me, if it had to be.

The only thought that ran through my mind was; So you want to be boss then, well prove it.

The worse part came, when one customer was bombarding one CSR with slander, he called me and asked if I could assist him. When I got there, I shook the gentleman hand and he let me have it. I listened and stayed calm, very calm, I was even amazed at how well I handled the situation. Then I told him what I would do, and he left. I again promised the world.

I got that guy shifted on to a new system, got the field techs to assist, must give thanks to the only female tech we have, she really helped me out. We had this guy strapped and moved in under an hour. I called him and he came and got the new box, he went home and his system was up and running. Later that afternoon I called him. he said all was working.

You know what was so amazing, to see that… no thanks was returned. In life we are eager to condemn, but seldom are we prepared to praise.

I was crunched for time, but I wanted to get this done as soon as possible, those guys kept calling me, and I kept telling them that I was busy repairing the network, not quite true, I was busy learning how to do the impossible. In the mean time I was helping everyone out, no complaints, everyone was getting what they wanted except the Government officials.

The Intern who is training with us was laughing and wondering how I would pull it off, I just went and deleted all the bridges, that left me no choice, and started to recreate them, I finished just 5 minutes shy of twelve.

That was a great feeling, the phone calls didn’t slow down, more problems were being reported, and as they came in I was getting them completed.

I must admit, that for all the years working with this company, these couple of days made me feel I like I worked for a lifetime. I was actually busy for the first time in my life for 8 hours each day.

What did I learn from this experience?

  1. To always stay calm, and test your limits, you will be surprised what you can do when you don’t have anyone around to help you out.
  2. Being the boss takes responsibilities to another level, you have to make decisions and make them fast.
  3. I honestly learned how to motivate and get people to do the impossible, and how to believe in you.
  4. The best compliment I got is when one of the field techs was working on a problem, he called me and briefly discussed the problem. I went to work and called him back and said you can leave now, it’s up and running. He laughed loudly and said, I told the gentleman I gave it to the best, he will make it work for you.
  5. To be the boss, doesn’t mean you have to be a “snob”
  6. Together we can get more done, and I have seen this, when one colleague who had requested to take the afternoon off, insisted that he would stay on to help. It really moved me. It won’t go unforgotten.
  7. Many of the things that employees do go unnoticed

Point seven is my closing point and that is the one I would like to address, because nothing you do goes unnoticed. And when your doing something, do it from your heart, because what you give is what you will get. I know now, that I do give my all and that the people I work with respect that.

I will send an email of gratitude to all who assisted me in getting through these couple of days.

Thanks, I owe you all a bunch…

Before I close I would like to leave you with this: “Our fatigue is often not caused by work, but by worry, frustration and resentment.”


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Posted in Behavioral Concepts, Management Skills, Rant, Unlocking Human Potential | No Comments »

Fourteen Tips That Will Boost Your Self Confidence

Written by Alex Marlin on January 28, 2008 – 4:36 am -


To become a better person and someone that will be respected in our community, you have to boost your self confidence. Without self confidence your just fooling yourself and it is really easy to spot someone who has no self esteem. A person that doesn’t believe in ones self, can hardly ever convince the world that they are a happy and motivated person.

So today, I want to help you increase your self confidence, and to do that I have created a list of my top points that I consider really important, that will help you go beyond your limited abilities and bringing out the best in you.

Here is my list of fourteen tips that will boost your self confidence:

  1. Believe in yourself - It all starts with your own beliefs, you cannot take this first point lightly. If you wish to be a better person, you first have to learn how to believe in yourself. Study yourself more than you study others, identify your weaknesses and your strengths, improve upon your weaknesses, if needed take a self confidence course.
  2. Stop seeing yourself as a failure - Many of you want better lives, but every time something goes wrong, you blame the reason for failing upon yourself or someone else. Your not a failure, maybe it was your plan that failed or you just made a mistake that caused the whole system to go wrong. As you can see the system failed, not you. If you are blaming yourself for everything that went wrong in your life, you will have to stop that. The most successful people in the world failed many times. Only that one time that they succeeded is what everyone remembers. So stop counting your failures, your only looking for that one moment that you will succeed. Continue to fail and learn from your mistakes. The only one that has never failed is the one who has never done anything and has never accomplished anything either.
  3. Stop doubting yourself - If your going to do something, believe that it will work. Stop the self sabotage before you even get started. You can’t jump on a air-plane thinking that it will crash, because then you would die. So, why do that with any plan or project your trying to get done. Believe that all will work out, and you will be surprised when it does.
  4. Believe in your abilities to accomplish more - Stop saying , no I can’t do this or that. Start saying I have never done it, but I am sure I can get it done. Start believing in your abilities to get things done, start challenging yourself. Stop settling for less, you have the ability to do much more, just push yourself to do things you have never done before.
  5. Stop listening to others - Friends are great to have, but, no one knows your potential, and once you start believing in yourself and pushing yourself beyond your own comfort zone. You will stop listening to others. You need to have the ability to recognize that you can do it, once you put your mind to it. Stop letting people dictate what you can or can’t do.
  6. Organize and reorganize your life - An unorganized person is definitely not a successful person. You have to start organizing your life in such a manner that you become a more effective planner. Keep reorganizing your life until your satisfied with your lifestyle. You have to become a more positive person in and out of your work force, and that starts with a simple little step… take that first step and start today, organize your life.
  7. Become a risk taker - Once your belief grows, you will know that you can accomplish anything you want. And to get there, you will have to start doing what you want. Start taking risk, and stop worrying about the outcome. Nothing will ever be gained until you decide to take the first step. Life is a risk, live it, and the only way to know if you can or can’t is to take bold steps that involves risks.
  8. Become a more creative and bold person - Yes, you have to start showing your creative skills, turn the impossible into possible. Speak out, learn to let people know what your thinking. Start showing people that you have what it takes to make things happen. No sense sitting in the back ground hoping that it would go wrong, become the person that goes for it even if it’s unknown territory. People will start believing in you and you will become that go-to person.
  9. Take the first step - When you belief in yourself is so strong, the first step will be so easy, and that is why you have to start now, not tomorrow. Take the first step, and you will overcome any doubt you have in yourself.
  10. Become a more likable person -Become a magnet to people, make people who you encounter see that your a confident person. Stop trying to please or make people like you, by giving or trying to please. Your self confidence will shine, and people will like you, so don’t try too hard, just build your self confidence.
  11. Think of solutions - A successful person is very much solution oriented, they don’t focus on problems, they understand that problems comes and goes, but you have to learn to focus on finding the solution. The problems you will encounter in life will all seem so easy, because you have your mind set on finding the solution. Stop thinking of problems, think on solutions. There are no problems, it is just that you haven’t found the solution.
  12. Become a better negotiator - Start talking with people, learn how to make conversations with anyone you encounter. Become a leader, and learn how to talk the talk and walk the walk. You have to start communicating on a level where you can show people that your on top of the game. Don’t let anyone outsmart you, negotiate with them. Think on what you wish to accomplish and do just that. When in a strange environment, just approach someone and start a conversation. It is easier than you think, stop trying so hard and thinking on what you have to say, just say something, conversational starters are easy. Once you start that process, then start bargaining with the people your buying stuff from no matter what price they offer, try to beat them down, your now building up your negotiation skills, but you have to first learn how to communicate. Always ask for a lower price, see what they will say, ask and be quiet, wait until they answer.
  13. Start feeling happy and take control -Put yourself in a great mood, don’t let anyone put you down. Smile more and show the world that your alive and living this life. Enjoy each and every day the good Lord gives you. Take control of your life, and do more of the things you like and stop doing the things everyone likes you to do. Life is really short, so live it and enjoy each day with a smile. Don’t ever go to bed angry or in a crying mood.
  14. Become an exceptional person - You have to be a person that lives with great self confidence, the person who isn’t afraid to ask any questions, ask for anything and do the thing most are scared of doing. You have to be someone who is likable and trustworthy. Someone with great prestige and that would open doors you never knew was possible. You will be able to deal with bitter people or difficult people. You will walk with your head in the sky and be truly happy with your life.

To be that self confident person that many dream of becoming is easy, you now have my list of fourteen tips that can boost your self confidence and give you the life of an exceptional person. I will leave you with one mindset, and that should be the mindset you shall live with from today onwards, and that is…

If there was one thing that you could do if you know for certain you would not fail, what would you do?


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Posted in Behavioral Concepts, Better Dresser & Dress Codes, Communication, Goal Setting and Performance, Health, Personal Improvement Tips | 9 Comments »

What Are You Thinking About?

Written by Alex Marlin on January 25, 2008 – 3:19 am -


The mind is our best and only secret weapon, it can make us or break us and that all happens based on what you are thinking about all day long. Keep that thought in mind for a moment, and focus now and think back on the last thing you had on your mind, and then go way back, and try to recall what you was thinking on during the day.

The concept is simple, the thought that is on your mind all day is that one thing you want in your life, and the trick here is to see how we are going to get that one thing to materialize and become a reality.

Many people don’t get this concept, so let’s take a journey together, travel with me back to the past, and I do mean way back. For those who are younger your journey will be much shorter, and for those who are much older, God bless you because your travel will seem like eternity… Just kidding…

We are going back to our teen years, that was when we was at a point in our lives when we wanted the world and was basically getting it.

How was that possible?

We discovered the power of asking, by asking a family member or our parents we got the things we liked and life was just great. As we grow older many of us tend to forget that we still have that ability within us. If you only knew that your power to ask never went away, so why did you stop. To get what you wish for in life, just ask, and don’t ever feel stupid for asking or be scared of asking. Many of us stop asking and close off ourselves from the world because of what others think.

There are no stupid questions, so ask away.

So what’s wrong with you today?

You loose the eagerness and desire to set goals and accomplish the things you want, you are basically acting like a robot, everyone is acting like the other and following or trying to accomplish the things they don’t really want in their life.

Who are the ones that succeed?

The people who have a goal and keeps it focused in their mind, but doesn’t take actions fails miserably. On the other hand the person who knows what they want from a very young age, or the one who is doing what he/she wants in life is considered a successful person. Stop the envy and stop competing with others, there is abundance in this world for all.

We become what we think about…

All you have to do is wait and work towards the dreams and thoughts you think about all day long. Stop blaming life on circumstances and start creating the circumstances for the life you want, create your own reality, believe that you will succeed, and you have no choice but to see success.

If you think about nothing, you become nothing…

So what’s wrong with the statement above?

To elaborate on that, I will give you an example… A simple example stems from the goals you set for yourself, without even knowing that your doing it. Look at the clothes your wearing now, would you believe that you went looking for those clothes, or someone bought them for you. The clothing you now wear, is because you actually created a picture in your mind of you dressing a certain way, and you created that reality. Do you see how easy this is?

This concept works well for big and small items, but certain items take longer and that is the problem many face and give up on their dreams, because they believe it should happen the very next day. It doesn’t work that way.

As you believe so shall it be done onto you…

To end today, I will leave you with the above statement, and it is the type of magnetism we have in our body, we attract the things we think about all day long. If your thinking about hurting your friend, in no time shall you be granted what you wish and someone will hurt you… yes, it is true, evil thought brings on more evil, but this time onto yourself.

Create a new mindset and start to live life with the thoughts of great things and the things you wish to have in your life.

The most destructive behavior you can have is…

To have self pity, feeling sorry for yourself, calling yourself the black sheep of your family, always saying that only bad things happens to you. Anything that you don’t like in your life can be turned around by asking your self different questions: How can I grow? — How can I become a better person? — How can I make more money? How can I… (fill in whatever you wish)

The trick is learning to appreciate what you have in your life, and I do hope your getting what I am saying here, accept yourself for who you are…

Enjoy todays video, it will give you a new look on life… Count your blessings and be thankful for what you have in your life. and think about what I wrote about faith - do not loose faith.



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Posted in Goal Setting and Performance, Personal Honesty and Openness | 2 Comments »